3. Calendar

3.1 Programme of Work

The objectives, programme of work and outputs have been defined in draft, namely,:

Establish a list of interested stakeholders
Establish a working group
Develop a vision of the learning area through development of a preliminary website
Prepare a funding application
Set up a Tourism Learning Area for the region

The following outputs conform to the draft objectives of the working group:

List of potential stakeholders June 2004
Establishment of a working group July 2004
Development of a strategic vision presented as a preliminary website Sept 2004
Preparation of a) work programme, b) budget and c) funding application November 2004
Establishment of a Tourism Learning Area for the region Dec 2005

A range of formal and informal learning experiences can be found on the websites of the interested stakeholders, in particular:

East Riding of Yorkshire Council www.eastriding.gov.uk
People 1 st (Sector Skills Agency for tourism and hospitality): www.people1st.co.uk
Centre for Lifelong Learning, University of Hull : www.hull.ac.uk

The following sections provide a classification structure for tourism learning experiences :

( It is also a further means for classification of Calendar information, again outside the scope of the learning areas pilot phase)

Education Training needs in the Tourist Industry per category.
All Categories	Managers	Supervisors	Skilled craft workforce	Semi-skilled
	training needs all categories +	training needs all categories+	training needs all categories+	training needs all categories+
Tourism New technologies Quality Customer Care Reception skills Communications Languages Team work Project work Sustainable development Entrepreneurship Safety and security within tourism enterprises First Aid	Basic Computer skills Business Planning/ strategic planning Strategic management Management Skills Networking Skills Management through vision and values Yield Management Accounting Product development, innovation Marketing Sales Human Resource Management Planning resources, guidance and advice at regional/local level Project management Management skills to cope with the globalisation reality Train the Trainer Hygiene	Basic Computer skills Human Resource Management Hygiene Accounting Supervision skills Training skills	Personal skills Problem solving Basic computer skills Induction training	Personal skills Technical skills (bar, kitchen, restaurant, cleaning.) In-house-training House-keeping training Induction training